Annual Report 2016 - Looking Glass Community Services

Annual Report 2016

Looking Glass is celebrating many achievements this year. We have continued to increase our quality, services, and outcomes benefiting those in need. We have built strategic partnerships and participated in collaborative efforts to leverage greater improvements in the health and safety of our community. Together, we are strong. Partnering with other Runway and Homeless Youth (RHY) programs across the state to share data and unite in advocacy has resulted in more case managers, mentors, and, most importantly, a sex trafficking prevention specialist to serve RHY in Lane County. Our collaboration with Jasper Mountain and the Child Center provides 24 hour crisis response to families throughout Lane County. Any family can reach out via our jointly staffed crisis line, and our teams can be dispatched to intervene and resolve urgent crises. Together with Willamette Family, Options Counseling, and the Child Center, we provide a greater service continuum for the behavioral and physical health needs of our community. The Looking Glass Counseling Program, in partnership with Trillium Community Health Plans, has added medical services to our outpatient behavioral health headquarters to improve access and outcomes for low-income clients. While there is much to celebrate, significant challenges face us. Many of our services are under-funded by over 30%, too much a gap to overcome with fundraising. Added laws and regulations have made vital residential services nearly impossible to operate. The dedication, skill and commitment of our staff are often the only means by which we continue providing high-quality, intensive services in an under-funded and over-regulated environment (Extra thanks and appreciation to our staff). Looking Glass, in collaboration with other providers, contractors, funders, elected officials, and our Board and staff, will continue to address challenges and improve the system of care. With the community, we plan to celebrate more success for our clients in the year ahead.

Craig Opperman President and Chief Executive Officer

Looking Glass provides comprehensive counseling services to Lane County children, teens, and adults. Specialized treatment programs help youth dealing with abuse, delinquency, addiction, and mental health issues.

Counseling Services Counseling Program The Counseling Program offers outpatient mental health services for children, youth, and adults who are experiencing difficulties in their lives. Therapists help families address a wide range of mental, emotional, behavioral, and situational issues, including abuse, ADD/ADHD, depression, anxiety, anger management, and self-esteem issues. Our program takes an individualized, strengthbased, solution-focused approach to help clients and families meet their unique treatment goals. Treatment recommendations are based on a comprehensive assessment of individual, family, and situational dynamics. In partnership with Trillium Health Plans, the Counseling Program now offers on-site physical health services using a Behavioral Health Home integrated treatment model to improve access, quality, and outcomes for lowincome clients.

Crisis Response The Crisis Response team provides 24-hour, 7-daya-week response, including deployment of trained specialists into the community, for crisis intervention.

Success Stories At age 16, Ruthie’s mother sent her to war-torn Serbia where she was sexually abused. For over 20 years, she lived with the trauma of this experience.

Her PTSD symptoms had a debilitating effect on her personal relationships, performance in the workplace, and feelings of safety. At 38, Ruthie came to the Counseling Program to finally address the impact this event had on her life. Through individual counseling and skill building she developed strong skills in her confidence and an improved sense of security. She is setting appropriate boundaries, sleeping better, and has had a significant decrease in flashbacks as well as nightmares. Ruthie has changed careers and has been promoted to a supervisory position at a local agency. At 14 years old, Molly came to the Counseling Program with extreme anxiety and panic attacks. Her anxiety was causing significant conflicts within her family, and her parents felt that she was unmanageable. Her school performance was suffering as well. Through working with her therapist and skill-builder, Molly developed essential coping skills and strategies that have improved her relationships at home and her ability to attend school without feeling overwhelmed by panic. Molly now has a bright outlook on life and only worries about “the stuff every kid worries about.”

Crisis Response Program

1,164 Number of calls received by our crisis line.

616 Clients who received in-home intervention from our Crisis Response Team and were able to avoid further escalation.

Counseling Program

80% Percent of children served who received wraparound services and were able to maintain their community-based placements.

1,728 Children, youth, and families who were provided with comprehensive behavioral health services.

65 Number of young adults that gained life skills and were assisted in their transition to adulthood by our Young Adults in Transition program.

Runaway and homeless youth living in perilous situations can find safety and assistance through emergency shelter and crisis counseling. These services help youth get their lives back on track and provide the chance to reunite with their families.

Runaway & Homeless Services

Station 7 Program Emergency shelter, family reconciliation, and 24-hour helpline are provided for runaway and homeless youth, ages 11-17. Project Safe Place offers youth safe locations to go when they feel afraid or have run away from home. The Rural Program offers basic needs, case management, shelter, education, counseling, and other services to youth, ages 11-18, who live in rural areas of South Lane County.

New Roads Program Transitional and independent living services are provided for homeless youth, ages 16-21. The dropin center offers youth food, clothing, showers, and other basic needs such as internet and job search materials. Street outreach offers homeless youth information and referrals, advocacy, and support. Counseling and medical services are also available. Education is offered through New Roads School.

Success Stories Daniel grew up in a homeless family and had lived outdoors or in shelters since he was 8 years old. As he grew older, Daniel used drugs and alcohol as a way of coping with years of disruption, trauma, and physical abuse. Our street outreach team was able to build rapport with him, eventually convincing him to set up a meeting with our mental health therapist. Over the next few months, he stopped using drugs

and alcohol and learned to manage his PTSD in healthy ways. His case manager helped him enroll in a housing program, and he successfully moved into an apartment of his own. His case manager visits him weekly to ensure he is maintaining his stability. Daniel has been successfully housed for a year, his longest period of consistent shelter since the age of 8. Elizabeth had just turned 16 when the New Roads Street Outreach Team found her crying downtown. After years of physical abuse, she had been kicked out of her mother’s house due to conflicts with her mother’s boyfriend. It took several weeks to build trust with Elizabeth before she agreed to tour Station 7, where she resided for 21 days while trying to reconcile with her mother and address her substance abuse issues. With the help of her case manager, she was connected with Jobs Corps, where she has remained for 8 months. She has completed her GED and is currently working towards a welding certificate. She plans to attend Lane Community College and move into her own apartment.

Station 7 Program

6,333 80

Number of calls placed to the helpline.

Youth reunified with their families.

1,504 Number of shelter nights provided.

New Roads Program

5,181 Hygiene items handed out to homeless youth in lobby.

7,336 Meals served to homeless/ runaway youth.

Rural Program

9 Youth stabilized into foster care or other safe permanent housing.

Building a Better Future for Youth and Families The Need

Our Solution

Up to 52% of middle & high school aged youth in Lane County reported experiencing depression, suicidal thoughts/ attempts, or self-harming behaviors.

Looking Glass offers comprehensive counseling services for youth using evidencebased practices.

Over 10% of youth in Oregon suffer from a serious mental health disorder that causes significant impairment in their day-to-day lives.

Looking Glass is the only provider of 24-hour treatment for youth with serious mental health issues in our community.

Oregon ranked 49th among all states for higher rates of mental illness and lower rates of access to care for youth.

Looking Glass programs ensure that youth and adults can receive the care they need regardless of their economic situation.

According to the Oregon Department of Education, approximately 2,150 students are homeless in Lane County. Accounting for youth who have dropped out of the school system, this number is estimated to be 2,580.

Looking Glass offers homeless youth a safe place to stay, resources for bettering their lives, counseling, and family reconciliation services. We believe that true progress cannot be made without a support system.

Less than 3/4 of high school age children in Lane County graduate with a diploma in four years.

Looking Glass offers three stand-alone and three on-site state-licensed schools to keep students with different needs on track to graduate from high school or with a GED.

Nearly 6.5% of youth in the State of Oregon are dependent upon or abuse drugs or alcohol.

Looking Glass provides comprehensive drug and alcohol treatment for youth using an individualized, strength-based, solutionfocused approach.

Looking Glass’ highly trained staff of educators provide a variety of educational opportunities for teens who are homeless, have mental health issues, and for whom traditional education is inadequate for their needs.

Education & Vocational Services

Riverfront School & Career Center This licensed alternative middle and high school offers academic courses and vocational training for at-risk and out-of-school youth, ages 14-21. The program includes the Independent Living Program for children in foster care and the Lane Metro Youth Corps, an employment, training, and education program for young adults.

Center Point School Academic and therapeutic services are provided for youth with mental health issues, ages 11-17. Highly trained and professional staff offer expertise in mental health treatments, special education, and counseling. Services for families address trust, communication skills, conflict resolution, incentives and consequences for behavior, and relationship dynamics.

New Roads School New Roads School is an alternative educational program for middle and high school students ages 11-21, who are runaways, homeless, or at-risk. Students are able to work towards credit recovery or to earn their GED.

Success Stories As a student with autism, Charles experienced drastic interventions in public school to reduce his impact on the learning of other students. Center Point teachers and therapists worked with Charles to break down barriers of communication. His mother worked to resolve issues within the home that impeded his school progress, attended weekly therapy sessions, and utilized family supports provided by CPS. The collaborative effort of staff and his family helped Charles understand the needs of others and how to seek help. He graduated with a regular diploma this year and plans to pursue a career in computer programming or design. Cynthia enrolled in Riverfront School in 2014 after attending two other high schools. She was an 11th grader with only 6 credits earned towards her diploma. She has significant anxiety, which regularly prevented her from attending school. At Riverfront Cynthia thrived, completing the Health Occupations Program for both high school and college credits. In April 2016, Centralia Community College offered Cynthia a softball scholarship conditional upon the completion of her credits, academic ranking, and involvement with her softball team.

Center Point School

16 Number of students enrolled for at least six months who advanced one or more academic grade levels.

Riverfront School and Career Center

32 Number of students who met state standards required for graduation.

40

Number of youth served in new GED program for 4J school district.

Independent Living Program

48 Number of foster youth who enrolled in college.

13 Youth who earned their high school diploma or obtained their GED.

Looking Glass provides comprehensive residential and outpatient treatment services to Lane County teens. Specialized programs help youth dealing with abuse, delinquency, addiction, and mental health issues.

Residential Treatment Services

Pathways Girls Program

Success Stories

Residential mental health, alcohol, and drug treatment is provided for female juvenile offenders, ages 12-18. This program combines therapy with 24-hour supervised group living in order for youth to learn new skills and behaviors appropriate to the recovery process and their individual treatment plans.

Mandy came to Pathways Girls Program with a significant history of drug use as well as physical, sexual, and emotional abuse. She experienced multiple episodes of homelessness and mental health interventions after her mother committed suicide. Mandy entered PGP extremely motivated to complete her education and finish her treatment. She was able to earn 11 credits and her high school diploma, as well as improve her communication skills and create an extensive relapse prevention plan. She developed a healthy relationship with her father and grandfather and now works and attends community college. She aspires to attend a four year college and earn her degree in Forensic Science.

Pathways Boys Program Residential and continuing care drug and alcohol treatment is provided for male juvenile offenders, ages 12-18. This program combines therapy with 24-hour supervised group living in order for youth to learn new skills and behaviors appropriate to the recovery process and their individual treatment plans.

Stepping Stone Program Long-term treatment is provided for juvenile offenders, ages 12-18, in a structured group living environment.

Intensive Treatment Services This program provides psychiatric residential mental health treatment services, including substance abuse treatment for youth, ages 11-18, with chronic and severe behavioral problems. The program provides 24-hour group living combined with clinical treatment in a therapeutic setting.

At age 14, David entered Pathways Boys Program underweight and chemically dependent on alcohol, methamphetamine, and barbiturates. He struggled with anxiety and snuck out of the program 3 times before stabilizing. He completed 6 high school credits and began working two days a week at Martin Luther King Alternative Vocational Program. He was successfully discharged from the program and was able to transition back to his mother’s home in Coos Bay.

Pathways Girls Program

20 Youth who completed the program and returned home or to a lower level of care.

Pathways Boys Program

8 Number of youth who successfully became employed while receiving treatment.

Stepping Stone Program

16 Students who were successfully discharged, having met all expectations and demonstrated substantial personal growth.

Intensive Treatment Services

74 Percentage of discharged clients who successfully completed the program and were discharged to a lower level of care.

17

Number of youth who were provided one or more nights of crisis treatment services.

Financials Looking Glass prides itself on fiscal accountability and continues to be financially healthy. We provide quality services in a cost-effective manner, with 88% of funding used for client services. Our budget for the 2015-2016 fiscal year was $ 11,382,751. 15%

37%

Education and vocational services 15%

6%

Residential 37% Services

Education and vocational services

United Way and 6% other contributions

Residential Services

United Way and other contributions

EXPENSES

0%

Misc. income 0%

Misc. income

REVENUES

EXPENSES

REVENUES

11%

26%

11%and Runaway Runaway and homeless services

26% Counseling

Counseling

11%

94%

Grants, 94% contracts Grants, contracts and fees for service and fees for service

homeless services 11% Administration Administration and fundraising and fundraising

*

Demographics

1% Pacific 1% Pacific

4.3% 4.3% 5.7% 5.7%

Islander Islander

$25,000-$34,999 $15,000-$24,999 $25,000-$34,999 $15,000-$24,999

20% 7%

23% 7%

or more

or less

7%

7%

1.2% 1.2% AsianAsian

$35,000 $5,000 or more $10,000-$14,999 $35,000 $10,000-$14,999 $35,000 or more

9.6% 9.6% $5,000-$9,999 13%

$5,000-$9,999

$25,000$35,000

4% Black 4% Black

0% Other 0% Other

10%

9% CLIENT CLIENT CLIENT INCOME INCOME

INCOME 20%

15%

66.4%$10,000 $15,000 $5,000 -24,999 66.4%Less than-$14,999 Less than $5,000

American 4%4% American

Indian/Alaskan Native Indian/Alaskan Native

4% Multi-Ethnic/ 4%Multi Multi-Ethnic/ Racial

Multi Racial Other 0%0% Other

17% 17% 23+ 23+

1% 1% 2-5

2-5

6-10

10% Hispanic/

$5,000$9,999

GENDER

Hispanic/Latino Latino

GENDER

47% Male

47% Male

53% Female

53% Female

7% 7% 6-10

14%

14% 11-14 11-14

AGE OF

RACE

AGE OF CLIENTS CLIENTS

RACE

28%

76% White

76% White

19-22 28%

19-22

3%

15-18 3%

15-18

Of the 8045 of clients served by our programs for the 2015-2016 fiscal year, 5563 are represented by the demographic information above.

Volunteers Looking Glass would like to extend a thank you to our volunteers and interns who have helped make our work possible. Kathryn Adair Ursula Angel Stacy Jo Armstrong Harold Barton Brennan Besancon Shirley Betournay Mechelle Liberty Bliss Perrigoue Alicia Bradway Kelsey Britton Michelle Bryant Danielle Clifford Shawna Clough Sylvie Delpy Chotard Carol Dickenson Kierstin Dunavant Troy Emerson Frederick Ernest First Congregational Church Don Freeman Emma Freemire Pat Frishkoff Shawnte Goodin Charlotte Grant Koni Greatwood Gloria Griffith Kela Hall Crystal Hall Eric Hertel Roxanne Howell Marie Jackson Junghyun Kim Sarah Klemens

Lyndsie Leech Grace Briggs-Mineart Kyra Montgomery Elena Neilsen Lianne Neutrelle Jacki Ofner Matthew Parrott Rishi Patel Deeann Phillips Peter Pisani Kathy Re Caitlyn Roberts Jake Roberts Joe Roberts Rohn Roberts Lesley Sabini Joann Shortt Julia Siporin Colin Takeo Hollis Thompson Susan Thurston Loren Tussing George Van Vleet Hank Voorhees Sid Voorhees & Crew Jeanette Weiler Julia Whisenant Kitty Williams Mackenzie Williams

Looking Glass Board of Directors George Russell, Board Chair George Russell & Associates

Paul Frishkoff, Emeritus L.I.F.E

William Randall, Board Secretary Arbor South Architecture

Kurt Katsura Windermere Real Estate

Raymond Broderick Licensed Therapist

Linda McKay Korth McKay Investment Co., LLC

Robin Burk U.S. Bank

Daniel LaCoste U.S. Bank

Craig Opperman President and Chief Executive Officer Jeanne Staton Staton Companies Jewel Sward Unifirst

Lucas Widoff Morgan Stanley Scott Williams Hamilton Construction

Thank You

Thank you to our donors! Looking Glass is grateful to our supporters for their generous contributions from July 1, 2015 to June 30, 2016. Benefactor Individuals Paul Frishkoff Alexander David Haugland Rosaria Haugland Jon Jaqua Linda Korth Jeff & Sue Lansdon Richard & Kathy Re Jack & Tammy Roberts George Russell Curt & Lynn Saunders Jeanne Staton Scott & Kitty Williams Melanie & Patrick Witham

Business & Foundation Collins Foundation Hamilton Construction Company JE Fehsenfeld Family Foundation Juan Young Trust- Western Division McKay Family Foundation Pacific Source Health Plans Foundation Roberts Foundation Spirit Mountain Community Fund Staton Companies The Herbert A Templeton Foundation The Oregon Community Foundation The Roberts Foundation Trust Management Services Umpqua Bank Charitable Foundation

Union Pacific Foundation United Way of Lane County US Bancorp Foundation Wells Fargo Foundation

Patron Individuals Anonymous Robin Burk Dan & Austine Chin Steve Greatwood Rohn & Susan Roberts Jim & Barbara Sly Chris Wetle Jim & Yvonne Wildish

Business & Foundation Baker Family Foundation Bank of the Cascades Callan Family Fund City of Creswell Coquille Tribal Community Fund Eugene Active 20-30 Club Eugene Masonic Lodge #11 McKay Investment Co. Oregon Country Fair SELCO Community Credit Union The Clorox Company The Papé Group, Inc. US Bank Weyerhaeuser Giving Fund

Sustainer Individuals Avon Lee Babb Paula Babb Dave & Gail Bakke John Barrett Roger & Robin Best Jim Borg Joseph & Elizabeth Bozievich Michael & Katherine Coughlin Ellen Cougill Mike & Debi Creager Celeste & Todd Edman Sandra & Timothy Godsil Ruth Obadal&Chuck Hammond Rodney K Janshen Tara Jones Kurt Katsura Jan & Amber Lusso Craig Opperman Todd & Christina Payne Hope Hughes Pressman Brenda & Bill Randall Paula Rini Jerry Silbert Kenneth & Kenda Singer Fred & Debbie Sittner Dave and Jamie Smith Shannon & Neal Spoon Jim Torrey Ellen Tykeson John & Judy Wolf Brent & Andrea Woodrich

Business & Foundation A. J. - Roslyn Gaines Foundation Chambers Construction DSG Investments LLC/Twin Rivers Plumbing Eugene Rotary Club Kelley Family Charitable Giving KPD Insurance OnPoint Community Credit Union

Pacific Continental Bank PakTech Taubert Memorial Foundation United Methodist Women Walmart Foundation Whole Kids Foundation Wildish Group of Companies

Sponsor Individuals Buck & Amanda Allen Anonymous Anonymous Susan Beals Ted Bennett Robert & Merle Bottge Dan Drennan Ann & Dave Fidanque Don Freeman Pancho & Julie Fulton Fred & Sally Greatwood Pete & Laura Gribskov Mary Ann Hanson Deborah Healey Starly & Cecil Hodges Robert Inerfeld & Stephanie Jennings Daniel & Dian LaCoste Anne Marie Levis Kelly Madox Eve McClure Joan Obie Karsten Rasmussen Jon E Roy Bill Seider Ron & Nancy Smith Steve & Linda Sogge Andrew Verner Gerald & Veronika Walton Dave Weiland Chad Westphal Lucas Widoff Kim Williams

Business & Foundation Arbor South Architecture, PC Bruce Berg Photography Church Women United Curtis Restaurant Equipment Dari-Mart Obie Construction, Inc. The Rockwood Trust The Velarde Family Charitable Fund

Supporter Individuals Thomas & Kristen Albright Dorothy & Frank Anderson Jon Anderson Charlotte & Richard Barnhart Ms. Barbara A Bellamy Shelley K Bohlken Namihira Bolton Judy Bonn Merrily Coldren Stephanie Connor Barbara Cowan Diane DePaolis Brian Erickson Ms. Susan Fahey Erik Finrow Evan and Jackie Friese Larry & Karen Gazley Nancy Golden Glenda Gordon Dean Hansen Leslie Harris Kayla & Jonathan Hinds Dave & Morre Hoffman Marie Jackson Pete & Joan Kerns Gina and Al King Sid Leiken Jerry Lidz Scott & Marilyn Linde Stan & Rosemary Long Susan & Laurence Lowenkron Garrett Metzler Randy Mohoff Christine Moody Liz & Scott Ness Kevin Parrish John S. Pitchford Glenda & George Poling Kerry Rasmusson Joe & Marian Richards Ed & Stephanie Roberts Steve Robinson Chris Rubin Brian Terrett Hollis Thompson Ulrich Rachel & Thomas Craig Willis Warren Wong Harry & Connie Wonham Dave & Joyce Ziegler

Business & Foundation Bello Day Spa Cameron McCarthy Landscape Fidelity Charitable Gift Fund Levi Strauss Foundation Morgan Stanley Financial Advisors PeaceHealth Random Lengths Strike Right Guide Service Willamette Artisans

Donor Individuals David Anderson Dick & Ann Beers Mike & Colleen Bellotti Donna Berg Carol & Marvin Berkman Kelley Blewster Alicia Bradway Raymond & Sheila Broderick Elaine Lawson & Greg Brokaw Michael Bullis, Sue Burkholder Chad Bush Janet & Len Calvert Gary & Carole Chenkin Sasha Chernoff Greg & Barbara Clark Nancy Cline John Cochrun Terry & Lynne Copperman Cheryl Crow Glenda Dashofy Joan Davis Robert Decker Kristina L Douglas Bryan & Sheri Downes Cate Duke James Ewell Kurt Franssen Bruce & Karen Frishkoff David & Lynn Frohnmayer William Furtick Laurie Geaney William Gibson Lesli Godfrey Andrea & Carl Goschie Gene Gustafson Elizabeth & Roger Hall Chuck Hammonds Del & Lu-Nita Hawkins Dimitria Hawn Lisa Irving Devin Jenkins Ed & Brenda Kameenui Rose Keep

Kim Kelly Dwayne King Rebecca & Peter Kovach Anita & Ron Larson Erika Leaf Rosiland & Jon Lund Michael & Cynthia Lundeen Christy & Zai Mafoti H. Newton & Suzanne Malony Josh & Tiffany McAvoy Doug McKay Jill & Gary McKenney Barbi McLain Jeffrey & Laurie Mills John & Susan Minor Suzan Mitchell Tiffany & Christopher Nash Steven O’Brien Carol & John Phelps Michael & Sharon Posner Jake Roberts Joe & Alicia Roberts Tom & Linda Roe Steffanie Ropp Darvin J & Laura S Tad & Jeri Scharpf Bonnie & Herb Severson Barry Shindruk Tammy & Bryant Smith Charlie Bernahm & Diane Soik Marc Steinbaugh Larry Sullivan Esther Jacobson-Tepfer & Gary Tepfer Joyce Thomas Brian M Thompson Kathleen & Fred Thomsen David Ulrich John VanLandingham Lauren Walbridge Kieran & Ardemis Gurdjian Walsh Lynda Whitener Heather Wright Nelson A Zaludek Neil & Yvonne Zoumboukos

Donors – continued Business & Foundation 2 Towns Cider House Eugene Numismatics Forrest Paint Gordon & Sally Zehrung Trust Groundwork Organics Hilton Eugene Iris Vineyards Izakaya Meiji Lane Community College McKenzie Valley Presbyterian Church McKenzie/Taylor Construction Metal Detectors, Inc. Mosaic Fair Trade Collection Oregon Bach Festival Oregon Shakespeare Festival P & P Investments Passionflower Pennington Realty, Inc. Perrin & Thayer LLP Silicon Valley Community Foundation St. Innocent Winery University of Oregon School of Law Wells Fargo Community Support Campaign WMINIHAN LLC.

Friend Individuals Gene Albert Dana Altman Shannon Anderson Christine & Gavin Armstrong Blake & Ashley Backlund Mike & Dana Bassett Robyn Bennett Brennan Besancon Cecile & Buzz Blumm Gary & Linda Christensen Ted Corbin Regina Cox Deborah Dailey Dr. Lee Daniel Nichole Davis Rachel Edwards Barbara Elliott Kim Favret Cynthia Fitzgerald Diane & Matt Fleischman Scott & Cecelia Forrest Bazil Freedman Royce Freeman

Lenet Galloway John & Kathy Gartland Susanne Zudegi Giordano Rhonda Glaser Vicki Gray Alice A Griffith Crystal Hall Glenae Hall Scott Hamilton Donald Haney Suzana & Chris Hansen Leah Hanzlicek Dale & Jennifer Hartley Alma Fumiko Hesus Brady Hoke Frank & Kathleen Johnston Zachary Johnston Martin Jones Reeva & Daniel Kimble George & Eunice Kjaer Karen Klemme Roger Lais Erik Landson Lyndsie Leech Mark Levy Hiram & Judith Li Paul Loepp Richard Loescher Kirstin London Melanie M. Lymath Tom & Laura M Michael E Magee Peter Manley Jim & Linda McCarthy Jack Meacham Mary Mead Ben & Bre Melvin Bill & Connie Minihan Jim Mooney David & Linda Nelkin Jacki Ofner John Pennington Jane Plotkin Daniel & Barbara Pope Floyd & Susan Prozanski Billy Pruit Gerald & Sigrid Rasmussen Richard & Janet Reed Candy Rico Jessica Rivers Donna Roberts Walid Saleeby John Scurlock Jamie Shelton Victoria Skellcerf Clarice & Wesley Stauffer

Nik & Lizzy Stice Susan Stumpf Barbara Sumner Alan Thayer Terri Vigil Jane Wagner Heather West L. Fountain Williams Evan & Kimy Writer Erin York

Business & Foundation Abed’s Limo Bagelsphere Ballet Fantastique Benton-Lane Winery Beppe & Gianni’s Birch’s Brail’s Restaurant Centerpoint School Chanticleer Inn Cornbread Café Cornucopia Dancing Weasel Due Donne Elegant Elephant Eugene Emeralds Eugene Limo Euphoria Chocolate Company Falling Sky Brewing Fisherman’s Market Folkways Gilt and Gossamer Glenwood Glory Bee Hifi Music Hall Hop Valley Illahe Vineyards Jazzy Ladies Jerry’s Home Improvement John G. Shedd Institute for the Arts Kroger LTD McKenzie Valley Presbyterian Church Membrillo Café Nature’s Pet Market Ninkasi Brewing Nobel Estate Winery Oakshire Brewing Oakway Center Off the Waffle Oregon Contemporary Theatre Oregon Ducks Original Pancake House

Panera Bread Papa’s Pizza Party Downtown Perugino Pewter Rabbit Planktwon Brewery Poppi’s Anatolia Prince Pucklers REI Residence Inn by Marriott Restore Juice Company Rhythm and Blooms Royal Blue Organics/Café Mam Sizzle Pie Skeie’s Jewelers Sperry Tree Care Steelhead Brewing Co. Stroller Vineyards Sweet Cheeks Winery Sweet Life Patisserie Tacovore Texas Roadhouse The Barn Light The Body Shop The Glass Fuser The Knit Shop The Vintage Track Town Pizza Turtles Uncommon Scents Valley River Inn Velvet Edge Boutique Wags Wildcraft Cider Works

At Looking Glass, we strive to build a better future for youth, adults, and families by helping them navigate the challenges of childhood, adolescence, and adulthood. We do this by: • Providing quality services to all of our clients, regardless of their age, gender, race, color, religion, creed, political beliefs, national origin, ancestry, sexual orientation, marital status, mental or physical disabilities, or ability to pay • Showing sensitivity and caring • Being accountable and responsive • Pursuing professional excellence

1790 West 11th Avenue, Suite #200, Eugene, Oregon 97402 541-686-2688 24-Hour Information & Helpline (541) 689-3111 or (888) 689-3111 www.lookingglass.us