Innovative Services NW

Responding to the Needs of our Community

Innovative Services NW Yacolt/ Amboy La Center

Ridgefield Battle Ground

Vancouver Camas/ Washougal

Annual Report Fiscal Year 2009 (July 1, 2008 - June 30, 2009) A nonprofit corporation EIN # 91-0782136

Our Leadership Team for Fiscal Year 2010 (as of July 1, 2009)

Creating A Tapestry Through Community by Launda Carroll, President/CEO

Corporate Board of Directors

“We don’t accomplish anything in this world alone…whatever happens is the result of the whole tapestry of one’s life and all the weavings of individual threads from one to another that creates something.” Sandra Day O’Connor, retired Supreme Court Justice Here at Innovative Services NW, we have been given the opportunity to see tapestries being created every day; individual threads of the lives and gifts of our clients, staff, partners, donors, and volunteers being woven together to create something so much more powerful and beautiful than any one of these could accomplish on their own. In our Childcare and Preschool classrooms we see kids of all ability levels working, playing, and learning together. What a wonderful tapestry is being created by little hands and voices as they connect and interact with one another. It is a picture of acceptance and the joy of sharing.

Ronda Peterson Board Chair

June Napoli Treasurer

Barb Howard

Mary Dunford

Jolie Hooper

Ron Torgensen Vice Chair

Karalee Ehline Secretary

Kevin Myles

Sandra Odren

Chequeta Nutt

John Caton

Ray Tatum

Colleen Kuhn

Launda Carroll

In our Pediatric Therapy Center and Community Preschool, we see volunteers from the Assistance League of Southwest Washington come to the Center to provide one-on-one assistance to children who have special needs as well as provide encouragement to both staff and families. It is a picture of compassion and giving of oneself to others. On any given workday, we can see relationships being developed between adults with disabilities and their employers and co-workers that deeply impact their lives. It is a picture of the value of contribution at all ability levels.

Development Advisory Board

Our Leadership Team

Avril Massey Bob Gaylor Ember Shanahan Launda Carroll CEO/President

Carl Cecka Vice President

Luanne Block Human Resources Director

Tammy Dunn Childcare Program Manager

Throughout this newsletter, you will see many different examples of community and why it is such an essential core value of Innovative Services NW. Yet it is a core value that we cannot achieve on our own—we are dependent on the very community we value to come alongside in order create a tapestry that is woven with the beautiful threads of encouragement, support, diversity, value, and acceptance. We believe in the words of author, Marianne Williamson, “In every community there is work to be done. In every nation, there are wounds to heal. In every heart there is the power to do it.” Innovative Services NW 9414 NE Fourth Plain Road Vancouver, WA 98662 (360) 892-5142

Graeme Nutt Kassie Fisk Sue Erickson Employment Services Program Director

Michi Gillingham Youth & Family Services Program Manager

Susan Hefta Finance Manager

Dawn Johnston Development Director

Michael Brown Sara Frink

Youth & Family Advisory Board Katrina Alderman Sandra Anderson

Sharon Lindberg Adult Day Health RN/Administrator

Sheryl Roach Custodial Operations Director

Stacey Schaff Pediatric Therapy Program Manager

Susan Veneruso Marketing Manager

www.innovativeservicesnw.org Responding to the Needs of the Community • page 2

Heather Cook Gloria Campbell

During our weekly intergenerational activities between Childcare and the Adult Day Health Center, we see the interweaving of lives as many volunteers share their gifts of music, art, gardening, and friendship with both the children and aging adults in our community. It is a picture of the value of life at any age. At the monthly meetings of either our corporate board of directors or our four advisory boards, we see over 50 community professionals, parents, and advocates providing the guidance and oversight to ensure that our services are delivered effectively and in a community-supported environment. It is a picture of commitment and making our community a great place for all its citizens.

Detra Swenson

Peggy Hayes Mary Dunford Jane Patten

Responding to the Need of the Community • page 3

our Childca r

Responding to the needs of our commu n

ity

t

ugh o r h

e and A dult Day Health Services

Adult Day Health Center

Childcare

Sharon Lindberg, RN, Program Supervisor

Tammy Dunn, Program Manager

I

nnovative Services NW Childcare

provides quality child care for all children, ages birth to twelve years. We enroll children with special needs as well as those who are typically developing. Service options include Full- and Part-Day, Drop-in, as well as Full-Day Head Start.

The benefits of an integrated classroom include the fact that the children develop a better sense of understanding about how to accept ALL children regardless of how they look, speak, talk, or walk.

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Avg. # Private Pay Children served monthly (FT, PT, and drop-in)

39

Avg. # Low Income Children served monthly (FT 6-11 hours)

51

Avg. % of Children served monthly who have Special Needs

13%

Adult Day Health Center Statistics

• Two snacks and a hot lunch for Fiscal Year 2009 • Activities including art, horticulture Total Clients served 57 and pet therapies, intergenerational programs and musical entertainment • Assistance with personal care that can include showers • Quarterly vitals and weights are taken • Assistance with transportation arrangements • Emergency plans and behavioral monitoring • A plan of care including oversight from the registered nurse (Physicians’ orders and ongoing medication lists are obtained for quality medical oversight in case of an emergency)

• Provide a safe, caring, enriching environment, and to instill a sense of security • Enhance support and strengthen self-esteem • Promote independence, self-control, problem-solving, and decision making • Develop a sense of cooperation and respect for others • Provide an awareness of the environment, arts, and cultures • Develop social, emotional, physical, and intellectual skills

Adult Day Health – Includes services listed above and:

• Meet the needs of each child as an individual We recognize that children learn manipulating materials, exploring, solving, and by having an impact environment through play and experiences.

day program that promotes socialization and delivers skilled services to support senior citizens and adults with disabilities. Two levels of care are provided at the center: Adult Day Care – Includes:

We strive to:

best by problemon their hands-on

Each classroom is designed to enhance hands-on learning. Within the room arrangement, the educator is viewed as a "facilitator" and "nurturer" of children's learning. Child-directed activities are encouraged. Specific themes guide the art, sensory, manipulative, and dramatic play events. Responding to the Needs of the Community • page 4

nnovative Services NW Adult Day Health Center provides a structured

Childcare Statistics for Fiscal Year 2009

• Skilled nursing – medication administration, monitoring of unstable medical conditions, diabetic foot care, and care giver/participant education and support. The registered nurse provides skilled nursing for individuals that require monitoring of their challenging conditions. • 2. Restorative services – assessment by a physical therapist and a plan of care that includes ongoing goals and objectives to improve or maintain a functional mobility. Direct ongoing services are provided by the restorative aide who keeps documentation on progress. Consultation around equipment maintenance and use is provided (walkers, wheelchairs).

Responding to the Need of the Community • page 5

The fact that our Childcare Center and our Adult Day Health Center share the first floor of the Mary Firstenburg Family Center makes intergenerational activities possible.

ort for families

Responding to the needs of our commu n

ity

in

upp o ur s

and ch ildren thr ou g

h our Youth & Family and Therapy Services

Youth & Family Services

Pediatric Therapy

Michi Gillingham, Program Manager

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Stacey Schaff, Program Manager

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nnovative Services NW Youth and Family Services has a distinct focus on helping families in the

Youth and Family Services Statistics for Fiscal Year 2009

Transitions: Empowering current and former foster youth to build strong foundations for brighter futures through training, advocacy, and involvement.

Foster Youth participating

55

Foster Youth graduated

23

Respite: Providing families with a trained respite provider to work with their children who have special needs.

Total Respite Hours

community.

Respite Services 3,558 31

Supervised Visitation

Supervised Visitation: Providing support and supervision Total Supervised Visitation Hours 13,123 for parents who are trying to re-establish parent/child Children served 356 relationships and attain reunification with their children. Case Aide Services Many of the families we serve are involved with Child Total Case Aide Hours 4,637 Protective Services, while other families are involved in custody disputes. Children served 7 Nurturing Parenting Case Aide: Providing one-on-one mentoring to physically or sexually aggressive youth whose behavior cannot be Parents participating ≥1 session managed in a foster home or family-setting without Parents graduated additional assistance. Mediation

Nurturing Parenting Program: Providing parent education to families in substance abuse treatment.

Families served

23 9 25

Youth & Family Services utilizes a federally funded Access and Visitation Grant to facilitate non-custodial parents’ access to and visitation with their children. This grant helps fund parent education, mediation services, and visitation enforcement including monitored and supervised visitation and neutral exchange services.

Responding to the Needs of the Community • page 6

Aquatic Therapy

nnovative Services NW Pediatric Therapy services include

Transitions

Children served

Specialty Therapies Offered by Pediatric Therapy

Pediatric Incontinence Program

occupational, physical, speech, and specialty therapies (see side bar). We also offer community preschool, special instruction, and multi-disciplinary evaluations. We serve children who have a variety of diagnoses including developmental delays, genetic syndromes, cerebral palsy, autism, prematurity, and traumatic brain injury. Our Early Intervention Services provide pediatric therapy for children birth to three years through intervention in a variety of settings, including natural environments. Our Private Therapy Services provide pediatric therapy for children birth to eighteen years through intervention in an outpatient clinic.

Feeding Therapy Orthotics Clinic

Pediatirc Therapy Statistics for Fiscal Year 2009 # Patients # Procedures Early Intervention Clients

220

9,499

Private Clients

168

7,244

# of children attending Preschool - 96

The Preschool provides classes for 2-3 year olds and maintains a 1-5 adult to child ratio. All of our preschool teachers have master’s degrees with emphases on early childhood education, child development, or special education. The classes are comprised of typically developing children as well as children with special needs. Typically developing children participate in the rich learning environment provided by our highly skilled staff while modeling age-appropriate speech behavior and motor skills for the children with disabilities. By participating in an inclusive classroom, everyone gains an understanding of diversity.

Responding to the Need of the Community • page 7

Special Needs Equipment Fitting Sensory Integration Therapy Therapeutic Listening Program

ity

Responding to the needs of our commu n

training and emp ur job o loyme n i lts nt pro g r a u d m s for teens and a

Custodial Services

I

businesses in Clark County and provides work opportunities to a significant number of adults with developmental disabilities. We have different programs and plans to help meet each individual’s unique employment needs.

in providing community employment services that include job placement, onthe-job training, and employment support services to adults with disabilities and other employment barriers.

• Group Supported Employment is a workertraining program for adults with developmental disabilities that are on a pathway to community employment.

We have been a leader in community employment services in Clark County, Washington for over 40 years. Our dedicated staff of Job Developers and Job Coaches assist individuals in overcoming disability-related barriers to employment to realize their full potential as productive members of their communities.

nnovative Services NW Custodial Services operates one of the larger custodial

Avg. # of Competitive Employment Employees

27.20

(every client is seen each work day)

Innovative’s Custodial Services has provided intensive employment skills training to workers with Cerebral Palsy, Autism, Down Syndrome and other developmental disabilities. They have also provided employment support to workers whose disabilities include vision, hearing, learning, and psychological impairments.

Custodial Services Says “Thank You” to its Customers! Clark County • Public Service Center • Auto, Print Shop & Elections • Public Works • Center for Community Health • Public Works, Brush Prairie • Community Services Youth House • Sheriff’s Department • Corrections • Wolfe Building • Courthouse • WSU Extension • CRESA (911) Washington State • Death Investigations • Department of Corrections • East County Courthouse • Department of Licensing • Family Court • Department of Revenue • Franklin Center • Department of Vocational • Information Technology Center Rehabilitation • Juvenile Detention • DSHS - Child Support • Juvenile Justice Center • DSHS - Children and Family • North County Permits Office Services • North County Social Service • Liquor Control Center Responding to the Needs of the Community • page 8

• Patrol Crime Lab • Patrol Vehicle Inspection • Worksource Adventist Community Services American Family Insurance Beaches Restaurant & Bar Cascades Presbyterian Church Centerpoint City of LaCenter City of Vancouver Operations Center Clark College Foundation Classy Lass Commercial Vehicle Group, Vancouver plant Community Housing Resource Center

Burgerville City of Vancouver at the Firstenburg Community Center

nnovative Services NW Employment Services specializes

• Competitive Employment Program hires individuals with barriers to provide them with job training and extra support to maintain employment.

17.25

Burger King

Sue Erickson, Director

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Avg. # of Group Supported Clients served per month

Battle Ground Education Association

Employment Services

Sheryl Roach, Operations Director

Custodial Services Statistics for Fiscal Year 2009

Employment Services Says “Thank You” to its Employers!

Ducks Unlimited East Woods Presbyterian Church First Independent Bank Fort Vancouver National Trust Heritage Center Human Services Council Innovative Services NW Northside Baptist Church NuStar Energy LP Petlock Manufacturing Refurbishment Saint Andrews Lutheran Church Seventh Day Adventist Regional Headquarters The Wellness Project Vancouver Chamber of Commerce WA Federal.

City of Vancouver Operations Center Clark College Clark County Juvenile Corrections Center Clark County Public Works Columbia Cascade C-Tran Dejavue Consignment Store Designs of All Kinds

Our services are tailored to match a job seeker’s interests, skills, and abilities to business’ needs in their community, recognizing that every individual has specific contributions to offer. But we don’t stop there. Natural support systems are built and maintained to follow each participant’s progress once a placement has been made to assure long-term success. We coordinate work-related needs, such as transportation, tools, and work-peer consulting. Innovative Services NW Employment Services represents a diverse and talented labor force. Our mission is to create win-win relationships. At no cost to the employer, Employment Services provides: • Qualified, motivated applicants • Individuals carefully matched to the needs of the employer • On-the-job training to the employer’s standards • On-going support to ensure continued success

Dragonfly Café DSHS DSHS, Child Support Enforcement First Aid Only Four C's Produce Fred Meyer Hartley's NW Seafood Kohl’s

Employment Services Statistics for Fiscal Year 2009

Regal Cinemas, City Center Round Table Pizza

Total Clients served

76

Average Time to Competitive Employment

2 months

Average Time to Supported Employment

4.6 months

The Parker House

Average wage

$8.55/hour

US Digital

Spaghetti Factory St John's Presbytrian Church

Whole Foods Market

Responding to the Need of the Community • page 9

$ 7.3 million

“A Future for All” Capital Campaign Wrap-Up

Event Highlights for Fiscal Year 2009

Innovative Services NW Completed its $7.3 Million Capital Campaign as of February, 2009 Mary Firstenburg Family Center The campaign supported the creation of the 36,000

square foot Mary Firstenburg Family Center, adjacent to the Westfield Vancouver Mall, which now houses all sixteen programs of Innovative Services NW. The construction completion date was May 27, 2008. The center, built by RSV Construction Services, has won three major design awards including the Building Industry Association 2008 Building Excellence Award, a Community Pride Design Award 2008 and a Vancouver Business Journal Top Projects 2008 Award.

This project was made possible through generous grants including, but not limited to, $1.9 Million from the Taxpayers of the State of Washington; $1 Million from Ed and Mary Firstenburg; $300,000 respectively from the Bill and Melinda Gates Foundation, the Paul G. Allen Family Foundation, and the Meyer Memorial Trust; $250,000 from the Hallador Legacy Fund and the M.J. Murdock Charitable Trust; and $200,000 from the Community Foundation for Southwest Washington.

Thank You to our Capital Campaign Cabinet!

We want to thank all our donors who helped make our dream a reality.

Steve and Jean Hix Campaign Co-Chairs

Addison Avenue Gary & Lonna Adkins Brenda Alling Anctil Heating and Cooling Anderson Family Charitable Trust Jeff Angelo Angelo Property Co., L.P. Anonymous Architects Associative Julie Arenz Neal & Joyce Arntson B&B Tile and Masonry Twila & Alan Barnes Dana Betts The Bill and Melinda Gates Foundation Luanne Block Nancy Bonner Cherie Broschat Aricka Browning Terri Brusco Gloria & Jim Campbell Jody Campbell Launda & Rich Carroll Mrs. Robert Carroll Carl & Tanya Cecka Clark County Newcomers Club EveAnn Classen Maurice Classen Columbia Wire & Iron Works The Community Foundation for Southwest Washington

Kevin Cornwell Troy Couch, Camas Meadows Regina & Bill Covington Judy Davis Christina Demetro Jim Demetro Design Manufacturing Design Showroom Bob & Dona Dingethal Mal & Mary Dunford Brian & Karalee Ehline Sue Erickson Colleen & Joe Estlick Ed & Mary Firstenburg Kassie & Brad Fisk Ron Frederiksen & Terry Murphy Mark Fulk Nancy & Mike Gaston Bob & Rita Gaylor Dean Gaylor Gary Germer Glacier Northwest Katy & Dennis Graham Vancouver Granite Jason & Melissa Green Carl & Donna Gustafson Hallador Legacy Fund Dick Halvorson Jeff Halvorson Chuck & Malissa Hancock Margaret Hancock Steve & JoMarie Hansen The Harver Company The Heathman Lodge

HEDCO Foundation Susan Hefta Hewlett Packard Linda Hickey Steve & Jean Hix Jolie Hooper Bob & Barb Howard Dawn & John Humes Hydro Tech Fire Protection Ross Iggulden IQ Credit Union Dick & Jeanette James Dawn Johnston JRT Mechanical Kirkwood Family Foundation Fund, held with the Community Foundation for Southwest Washington Kenneth Kirn Will & Christina Kirwan Steve Korn KPAM Radio Lake Shore Community Church Landscape Management Lee Family Ed & Dollie Lynch Bill Mac Main Street Antique Mall Avril Massey Mark Matthias Marie Mattson Sue McFadden Carol Meyer

Meyer Memorial Trust Mary Meyers Murdock Charitable Trust Kevin & Pam Myles June Napoli Noramex Graeme & Chequeta Nutt Mike & Libby Odren Sandra Odren Olson Engineering Stephanie & Jeff Olson Oregon Community Foundation Fund Paul G. Allen Family Foundation Patty Pepin Ambra & Jake Peters Ed Pietz Mike Plymale Precision Rebar Pyramid Investments Ray Hickey Foundation Re/Max Sheryl Roach Lee Robbins Robbins Living Trust Richard Robertson RSV Construction Services Employees of Safeway Schiller & Vroman, Inc. Sertoma Monte & Phyllis Silliman Dr. Karen Stanley Stoner Electric Stanley & Dixie Strickland

Responding to the Needs of the Community • page 10

Betty Swenson Detra Swenson John & Theresa Taffin Mary Talbitzer Taxpayers of the State of Washington Rick and Carol Terrell Rick and Carol Terrell Charitable Fund of the Oregon Community Foundation Rick Bowler & MarileeThompson Ron & Vernell Torgensen Kevin & Deanna Turner Caroline & Scott Umathum Sara Veneruso Susan Veneruso Jodi Wainwright Dick Weil Teddie Werner Westby & Associates Sam Wheeler Brett Wilkerson Mike Wilson Lillian Wiper Wubben Brothers, Inc. Al & Sharon Zupo

Rick Bowler and Marilee Thompson Advance & Leadership Gifts Jason Green Foundation Grants

5th Annual Care Affair Auction

The “Celebration of Hope” Care Affair Auction took place Saturday, September 27th at The Heathman Lodge. It was a great success, raising more than $68,000 for Innovative Services NW programs. It was a fun evening with incredible food and wonderful auction items. Thank you to all our attendees, staff, and volunteers that made this event possible.

Launda Carroll Bob Gaylor Ronda Peterson Kevin Myles Monte Silliman Susan Veneruso Michael Westby Michael Wilson

...embodying the community spirit of helping our local children, families and adults lead meaningful and productive lives.

Dr. Larry Easter

Volunteer, Eva Halter, shows off an auction basket.

7th Annual Caring Heart Awards

Jim & Judy Marick

The Caring Heart Awards Dinner and Celebration was held Saturday, March 14, 2009 at The Heathman Lodge. Mary Firstenburg was honored as one of Clark County’s original Caring Hearts. A media presentation was shown honoring her legacy, as it lives on through Innovative Services NW in the Mary Firstenburg Family Center. The welcome address was given by Jeanne Dawn Johnston, Development Director, addresses the attendees of the 7th Annual Caring Heart Awards. Firstenburg, Executive VP and CEO of First Independent Bank. Dan Floyd, Director of Public Affairs and Government Relations for Safeway’s Portland Division; Lambert Bourgo, District Manager; Safeway Store Managers Chris Wagenblast and Michael Brown presented a check for $12,000 to support Innovative Services NW. More than 185 guests attended the event and the event raised a total of $24,000 for Innovative Services NW clients and programs. The award winners are highlighted in the sidebar.

Ron Frederiksen and Terry Murphy Individual Gifts Dick James Public Relations & Marketing

2009 CARING HEART AWARD WINNERS

All proceeds to benefit Innovative Services NW, a local 46 year old nonprofit, serving more than 750 children, adults and families on a weekly basis.

Karen Sahlstrom

The Community Foundation for Southwest Washington

Val Ogden

Friday, June 26, 2009

Presented by

Columbia Cascade Company

The 2009 Pacific Lifestyle Homes Care Cup Golf Tournament, Childcare kids sing “Take presented by Safeway, was a great success, raising more than me out to the Golf Course.” $26,000 for Innovative Services NW programs. We had 140 golfers for a beautiful day of golfing at Camas Meadows Golf Club. This was the fifth year in a row we have had fantastic weather, and the Safeway team of Chris Allen, Stu Blighton, Chris Wagenblast, and Randy Williams won the Care Cup with a score of 55. Thanks to all of our sponsors and volunteers. 2009 Care Cup Winning Team PMS 186 C: 0 M: 91 Y: 76 K: 6

BLACK C: 0 M: 0 Y: 0 K: 100

Responding to the Need of the Community • page 11

Maurice Classen

Dick Halvorson

Thank You to Our Fiscal Year 2009 Contributors Innovative Services NW has made every effort to recognize and include all donors for Fiscal Year 2009. We apologize if your name has been omitted.

Cash Contributors

Aaron Benter Chris Chisholm Tatyana Abaltusova April Christopher Kimberly Abegglen Rachael Cifuentes-Lopez Gary & Lonna Adkins Scott Cimino Brian Alder City of Vancouver Clark County Newcomers Carol Alfsen Club Michael D. Allen Maurice Classen Ameriprise Financial Wayne Clemetson Rebecca Anderson Myong Clinton Nancy Anderson Reba Clow Al Angelo, III Anna Coblentz Noelle & Jeff Angelo Coca-Cola Anonymous Dorothea Collier Architects Associative Columbia Distributing Neal & Joyce Arntson Columbia Square Laundry Nancy Baker Jed Conradi Glen Banfield Heather Cook Jim & Shirley Bangert James Cooper Pat & Mike Barber Edward Cote Ed Barnes Tamara Coulson Matthew Barraza Steven Coup Patricia Bartel Bill & Regina Covington Catherine Basler Jerry Cowger Jesse Beardon Logan Cox Alycia Bennett Michael Crawford Bennett Creek Farms Kenneth Hein & Carolyn Carol Berger Creighton-Hein Bob & Cindie Berry Anita Cronkhite Ron & Kara Bertolucci Crosley Lanes Dana Betts DeAnn Cross Biggs Insurance James Crouse Sharon Bishop Leonard Dahlen BJ Flowers Levin Davie Fay Blackburn Blackstone American Grill Angela Davis Judy & Bob Davis Luanne Block Judy Davis Lance Bloom Regence Blue Cross Blue Phelma Davis Victor de Leon Sr. Shield of Oregon Patricia De Leon Bluebird Transfer Christy DeFrees Scott Bowler Steven DeGroot Thomas Brady Harry & Beverly Bresnahan Carl Deitchman Déjà vu Consignments Pam Brokaw Randy & Cherie Broschat Trisha Demarais Michael & Wendy Brown Deschutes Brewery Inc. Aricka & Casey Browning Robert Dodson Rick Donovan Jason Buchholz Saxon L. Douda-Euliss Jo Grace Buck Susie Doughty Aaron Buckner Dragonfly Café Tom Bulkley Judy Dresser Nathan Burck Jackson & Theresa Burgess Dreyer’s Ice Cream Lori Drummond Michael Burnell Mal & Mary Dunford Elizabeth Bytnar Jane Easter Jim & Gloria Campbell Larry & E.J. Easter Diana Lynn Canfield Brian & Karalee Ehline Aaron & Linde Carroll Pete & Linde Eidenberg Launda & Rich Carroll Dave & Cheri English Benjamin Carroll Eric Erickson Richard Carvalho Sue Erickson Karolyn Cason Jose Alvarez Espinoza Dawn Cates Colleen Estlick John Caton Vikki Fair Carl & Tanya Cecka Meredith & Robert Chapman First Independent Bank Paul & Cindy Chapman Bill & Jeanne Firstenburg Brad & Kassie Fisk Chicago Title

Brenda Fivian Dan Floyd Ruth Forder LaRonda Frahm Shena Frentsos Frito Lay Ft. Vancouver Sertoma Roger Fullerton Jesse Gammelgard Jeff Gard Mike & Nancy Gaston Bob & Rita Gaylor Joe & Rosie Gehlen Laurie Giacomini Mary Gibson Edward Joseph Gill Rebecca Gilliland Kerry Giovanni Jennifer Giroux Angela Gomez Carl Gonzales Yvonne Goodman Patricia Gorman Connie Gourley Dennis & Katy Graham Greater Vancouver Chamber of Commerce Jeralyn Green Scott & Debbie Grove MacKenzie Gunderson Bill & Lois Haeger Rex & Liz Hagans James Haines Julie Halker Yvonne & Richard Hall Karen Halliday Mark & Cheryl Halpern Dick & Nancy Halvorson Jonita Harder Dean & Helen Harris Jeanne Harris Dave Schook & Samantha Hatch Mike & Donna Haw The Heathman Lodge Justin Hedges Susan & Durham Hefta Heineken USA Catherine Helgason Susan Helms-Peyer Jeffrey Herron Tina Hess Keegan Hill Marc Hill William Hillgaertner Steve & Jean Hix Jamie Hoch Clint Holcomb Jolie & Greg Hooper Barb & Bob Howard Sandra Hoyt William Huggins, Jr. Melinda Hulin Dawn Humes John Humes Terry Hurley Ross Iggulden Integra Telecom

Dick & Jeanette James Susan & Scott James Java House JD Fulwiler & Co Joel Olson Trucking CE & Gloria John Amelia Johnson Amy Johnson Martha Johnson Dawn Johnston Kristina Jones Gerry Kaady Kaiser Permanente Julie Kampfer Rhonda Karas Allyssa Keetso-Pitts Lisa Kemrer Ken & Dean Kirn Will & Christina Kirwan Allison Kittelson Aaron Knapp Kathy Kniep Keith & Suzy Knight Tommy Knight Lindsay Knox Robert & Stephanie Koch Jeanne Kojis Colleen Kuhn Thomas Kvinge Prebble La Dage Marlene & Gerald Laddusaw Lake Shore Community Church Brian Lambert Jeremy Lamphier Doug & Rodie Lasher Steve Lauritzen Tim Leavitt Jeanne Marie & Rhoady Lee Doug Lehrman Adam Leitgeb Leinani Lidstone Jeff & Janine Lightheart Jessica Lightheart Danae Lindblad Sharon Lindberg Joel & Ann Littauer Kathleen Lockhart Janice Lohn Mike & Ronnie Loveall Jason Lunceford Jeanne Mack Lynnette Madden Jeff Mahnke Maletis Beverage Jim & Judy Malinowski Michele Manly Debbie & Jim Marcolier Judy & Jim Marick Rachel Marriott Marshall Center Tim & Pam Martin Avril Massey Jerry Mayes Susan Mcfadden Loren McGomery Laura McGuckin Reba McMullin

Responding to the Needs of the Community • page 12

Sean McNamee Kate McPherson Rick & Sarah Melching Shelly Metje Paul Montague Michelle Montrose Candy Moore Moov Moving Services Cheryl Morehart Teresa Munn Ron Frederiksen & Terry Murphy Michelle Musgrave Kevin & Pam Myles Thomas Nadal June Napoli Roy Nelson Gene Newell Amber Nicosia Alan & Ann Nielson North Pacific Union Conference of 7th Day Adventists Scott Northup Timothy Norton Rachelle Noyes Graeme & Chequeta Nutt NW Natural Gas NYC Pizzeria Term Nylund Sandra Odren Dan & Val Ogden Wes Okamoto Old Towne Market Jeff Olson Stephanie Olson Karen O’Malley OnPoint Community Credit Union Opus NW Jennifer O’Reilly Pacific Lifestyle Homes Pacific Office Automation Francis Parker Parr Lumber Glenda Parsons Arturo Perez Mary Perez Ambra & Jake Peters Ronda & Dale Peterson Russ Pickering Alyssa Pilot Christine Pilot Todd Pisarcyzk Mike Plymale Theresa Ponce-Rankin Will Pons Mimi Preedy Raina Raflo John & Lisa Rasmussen Wesley Rathje Linda Reaves-Randall Elly Redford Lisa Renforth Angela Rentuma Charles & Stefanie Rhodes Wendy Richardson Ridgefield Garden Club

Marty & Kate Rifkin Riverview Community Bank Sheryl Roach Joe Davis & Chris Roalsvig Lee & Dolores Robbins Dawn Robertson Mary Robinson Stacy Robinson Rick & Donna Robinson Gregory Rogers Casey Rone Adam Roselli Roundtable Pizza Maya Rowland RSV Construction Services David & Midge Ruiz Jo Anne Ryan Scott Ryman Safeway Elizabeth Sanchez April Sandblast Cynthia Sandblast Tina Sandblast Cynthia Sandor Eric Schaefer Jay Johnson & Luba Shalduha-Johnson Jamie Schlarb Debra Schlitt Linda Schultz Colby Seibold Marilyn Seigal-McMullin Bethany Shadder Julia Shannon Barbara Sheldon Shimamoto Region LLC Shay Shinall Monte & Phyllis Silliman Michelle Silvey Nancy Simmons Wesley Slawson Patricia Smaaladen Layton Smith Jan Smith Amy Snook Braulio Garcia Solis Alice Spanier MacKay & Sposito Margaret St. Clair Karen Stanley Mike Starks Stein Distributing Margaret Steinmeyer Rick & Kathy Stellfox Athol Stephens Steve Korn & Summer Stevens Stewart Title Stanley & Dixie Strickland Zackary Stoumbos Mary Strehlow Alex Sullivan Michele Sumner Judy Sunshine Jake & Vicki Swalling Betty Swenson Detra & Jim Swenson Olga Syulyukov B.L. Szkutnik

Howard & Mary Talbitzer Ray Tatum Sharon Taylor Taylor Transport Verna Taylor TeamLogic IT Rick & Carol Terrell Cindy Tesch Rick Bowler & Marilee Thompson Threshold Inc. Thyssen Krupp Elevator Tidewater Barge Lines Heidi Timm Shannon Timmel Dan & Sue Tonkovich Ron & Vernell Torgensen Cathy Treadwell-Nelson Christopher Tremaine Jessica Trengove Shannon Trump Joseph Turner Kevin & Deanna Turner Caroline & Scott Umathum UPS Store Amy Valenzuela Vancouver Parks & Recreation Janette Vandam Joe Vaughn Susan Veneruso Jodie Wainwright Gloria Walck Michael Walker Tosha Walker WA State School for the Blind Foundation Waste Connections Nestle Waters Karen Waugh Dick Weil Carol Curtis & George Welsh Kitty Welsh Wendy’s/Jorcody Restaurants Teddie Werner West Coast Bank Westside Drywall Mike & Patty Westby Westby Associates Jodi Whetstone Steven White Stephen Whitney Taavi Whytesea Ashley Wildman Damon Willingham Carol Willoughby Bernice Wilson Michael & Heidi Wilson Windermere Foundation Lillian Wiper WJ Deutsch & Sons Jane Wokal Pam Wolle Wubben Bros Sandra Wurzer Candace Young YWCA Larry & Carolyn Zaback Raif & Liz Zacca

In-Kind Contributors

Sherri Adams Christina Demetro Advanced Therapeutic Chutney’s Fine Indian Cuisine Massage Center Cinetopia Alder Creek Veterinary Clinic City Councilmember Tim Rita Allen Leavitt Allison Lindsay & Associates Clark County Sheriff’s Office Marine Patrol Alpine Dry Cleaning Coastwide Labs Kurt & Nancy Anderson Columbia Dance The Al Angelo Company Costco Wholesale Angelique Salon County Commissioner Mark Jeff Angelo Boldt Craig & Lyn Angelo Curves-Cascade Park Anonymous Levin Davie Applewood Jim Demetro Archery World Athlete’s Corner (Chkalov) Dolce Gelato Azteca Mexican Restaurants Double J’s Sandblasting Double Tree Hotels Portland Bader Beer & Wine - Lloyd Center Congressman Brian Baird Dulin’s Cafe Jim & Caroyln Betts East Mill Plain Animal Hospital Big 5 Sporting Goods El Gaucho Big Al’s Elite Muscular Therapy Billygan’s Roadhouse Conan Elliott Bi-Zi Farms Blackstone American Grill Elmer’s Restaurant The Blind Onion Pizza & Pub Enchanted Forest Dave & Cheri English Luanne Block Fairway Village Golf Course Blue Bird Transfer Felida Red Barn Rick Bowler & Marilee The Finer Image Portrait Studio Thompson First Aid Only Greg Breitenstein Burgerville (East Mill Plain) First Choice Janitorial Fire Station District 6 By the Bottle The Firstenburg Community Cactus Ya Ya Center Cain’s Mobile Detailing Camas Meadows Golf Club Fox Crossing N.W. Full Sail Brewing Co. Gloria & Jim Campbell Bob & Rita Gaylor Launda & Rich Carroll Cascade Apparel & Embroidery Generations Day Spa Gary Germer Carl Cecka Laurie Giacomini Bruchi’s Cheesesteaks & GiftTree.com Subs - Orchards Michi Gillingham Chevy’s Fresh Mex Glow Golf Chinook Winds Casino Resort, an Enterprise of Godfather’s Pizza the Confederated Tribes of Gray’s at the Park Siletz Indians H & H Wood Recyclers, Inc.

Sponsors

Alpine Mortgage Architects Associative Arrowhead Water (Nestle) Biggs Insurance Innovative’s Board of Directors Coca-Cola Comcast

First Independent Bank Frito Lay The Heathman Lodge Heineken USA Integra Telecom JD Fulwiler MillerCoors

Hair, Face & Nail Place MillerCoors Larry & Eva Halter Moov Moving Peggy Hays Mt. Hood Meadows Ski Resort The Heathman Lodge Mt. Hood Winery Susan & Durham Hefta Kevin & Pam Myles Hometown Buffet Lynn Nadal Barb & Bob Howard Nautilus, Inc. HRM Sports Ltd. The New Phoenix & Last Frontier Casinos Karen Hundeby & Kambiz Razzaghi Sharon Norman In the Hands of Bliss Scott Northup Ink Sensations Northwest Personal Training Inner Design NTP Distribution Innovative Services NW Chequeta & Graeme Nutt Innovative Services NW Oregon Coast Aquarium Development Advisory Board Oregon Museum of Science Innovative Services NW Staff & Industry Jake’s Grill Oregon Zoo Creative Lee Handmade Jewelry Pacific Office Automation JJ Jump Papa Murphy’s Dawn Johnston Parr Lumber Kazoodles Peet’s Coffee & Tea (Mill Plain) Kids Club Fun & Fitness Ronda & Dale Peterson LA Fitness PGE Park Gerry Laddusaw Todd Pisarczyk Patrick Lamb Pizzicata Gourmet Pizza Larch Mountain Correctional Portland Spirit Center Portland State University Laugh & Lyrics Prestige Development Learning Palace Mary Price Lingonberries Market Private Lives LiquidGratitude.com Pro Golf of Vancouver Luepke Florist Proven Air - A Division of Lush Vines Alpha Ecological Main Street Bead Connection Quality First Carpet Maletis Beverage Ramona’s Gift Baskets & NW Gourmet Avril Massey Realvest Corporation Kama May Red Robin Troy May Right at Home In Home Jerry L. Mayes Care & Assistance Christopher McHenry Riverview Community Bank McMenamins Kate McPherson & Brad Brahe Riverview Restaurant Sheryl Roach Memories on Main RockSteady Productions Microclean Window Rose City Rowing Club Cleaning Service Milinn Spady Art Glass & Jewelry Round Table Pizza - Van Mall

Royal Oaks Country Club Safeway Inc. Salmon Creek Brewery & Pub Salmon Creek Indoor Sports Arena Salut! Wine Co. School Improvement Project Scott Barbour Photography Lynn Shannon Shine in no Time Car Wash Shorty’s Garden & Home St. Francis 24 Hour Animal Hospital St. Mary’s Window Cleaning Services State Farm Insurance Kathy Landers Stone NW Straight Line Sports County Commissioner Steve Stuart Subway Sun Mountain Detra & Jim Swenson T.G.I. Friday’s Pepper’s Taqueria, Inc Ray Tatum TeamLogic IT Timberline Lodge & Ski Area Ron & Vernell Torgensen Trader Joe’s Tuff Turf JD Tynan UPS Store Vacation Internationale Vancouver Business Journal Vancouver Fire Department Village Pearl Warn Industries Washington State University Ann-marie Watkoskey West Coast Bank The Wetsel Company Cyndi White Wildhorse Resort & Casino World Forestry Center

North Pacific Union Seventh Day Adventist NW Natural Gas NYC Pizzeria Opus NW Pacific Lifestyle Homes Pacific Office Automation

UPS Store Waste Connections West Coast Bank Windermere Real Estate/ Stellar Group Young’s Columbia/Columbia Distributing

Riverview RSV Construction Safeway Stewart Title The Columbian The Heathman Lodge Tidewater Barge Lines

Grant Giving Institutions Assistance League® of SW Washington

Educational Opportunities for Children and Families

First Independent Bank

Responding to the Need of the Community • page 13

Our Signature Events for Fiscal Year 2010!

Financial Reporting Statement of Financial Position

Assets Current Assets Cash and Cash Equivalents Pledges Receivable Accounts Receivable - Grants Accounts Receivable - Trade Allowance for Bad Debt PrePaid Expenses Total Current Assets Non-Current Assets Funds held by Community Foundation of SW Washington EveAnn Memorial Fund Pledges Receivable - Non-Current Remodel Cost Vehicle Furniture & Equipment Building & Project Costs Leasehold Improvements Land Less: Accumulated Depreciation Total Non-Current Assets Total Assets

6/30/2009

6/30/2008

647,456 538,333 301,095 113,422 (43,677) 56,304 1,612,933

623,505 15,000 369,991 59,385 (29,513) 33,796 1,072,164

31,996

39,192

12,502 523,000 23,592 44,523 604,191 6,221,574 0 570,000 8,031,378 (386,967) 7,644,411

15,931 876,002 23,592 44,523 573,715 6,177,133 110,164 570,000 8,430,252 (281,336) 8,148,916

9,257,344

9,221,080

Liabilities & Net Assets

Current Liabilities Accounts Payable Accrued Expenses Notes Payable-Current Portion Leases Payable - Current Portion Total Current Liabilities Long-Term Liabilities Notes Payable - Long Term Total Long Term Liabilities Net Assets Unrestricted: Designated Net Assets Undesignated Total Unrestricted Net Assets Temporarily Restricted Total Net Assets

79,650 523,901 121,230 0 733,781

140,322 515,472 76,681 96 732,571

1,985,055 1,985,055

3,459,642 3,459,642

162,477 6,339,623 6,502,100 36,408 6,538,508

169,673 4,513,693 4,683,366 345,502 5,028,868

Total Liabilities & Net Assets

9,257,344

9,221,080

Responding to the Needs of the Community • page 14

Statement of Activities Changes in Net Assets Revenues Grants - Federal Grants - State Program Income Donations Other Miscellaneous Special Events Interest Income In-Kind Income Total Revenue Net Assets Released from Restriction

Current Temporarily Unrestricted Restricted Combined 6/30/2009 6/30/2009 6/30/2009

Combined 6/30/2008

108,597 463,099 3,887,997 1,776,970 9,904 168,949 (5,507) 4,690 6,414,699

100,944 440,638 3,721,149 3,290,827 4,735 266,322 1,014 151,145 7,976,774

0 0 0 100,000 0 0 0 0 100,000

108,597 463,099 3,887,997 1,876,970 9,904 168,949 (5,507) 4,690 6,514,699

409,094

(409,094)

0

0

Total Revenues and Other Support

6,823,793

(309,094)

6,514,699

7,976,774



Expenses Program Expenses Management & General Fund Raising

4,283,362 475,617 246,080

0 0 0

4,283,362 475,617 246,080

4,082,167 512,507 320,707



Total Expenses

5,005,059

0

5,005,059

4,915,381



Change in Net Assets

1,818,734

(309,094)

1,509,640

3,061,393

Net Assets at Beginning of Year

4,683,366

345,502

5,028,868

1,967,475

Net Assets at End of Year

6,502,100

36,408

6,538,508

5,028,868

Innovative Services NW 9414 NE Fourth Plain Road Vancouver, WA 98662 (360) 892-5142

www.innovativeservicesnw.org Responding to the Need of the Community • page 15

Innovative Services NW Fast Facts

W

ho Are We?: Innovative Services NW is a nonprofit organization that values, assists, and supports children, adults, and families in our community who have disabilities or other disadvantages. We do this through offering a continuum of services including therapy, preschool and childcare for children; employment training and job support for teens and adults; adult day health services for seniors and adults with disabilities; and intervention, education, and support for families. Client Population:

Service Facts:

• Serve over 750 children, adults and families on a weekly basis • 85% of children in our childcare program come from low income families • 70% of children receiving therapy services are on Medicaid • 90% of adults served are on Social Security Income or other types of subsidy

• 46 years in operation, serving Clark County • Largest pediatric therapy clinic in Clark County • Largest custodial service provider in Clark County outside of a national janitorial chain; almost 5 million square feet cleaned on a weekly basis • Contract with all Clark County School Districts to provide early intervention services

Partnerships: Innovative Services NW’s approach to addressing community needs is one of collaboration. We have always partnered with families, physicians, and other health care and educational professionals to meet the individual needs of each client and their family. Community collaboration has been an intricate part of our programs, both through direct service and through our involvement on numerous community interagency committees.

Volunteers: • The Innovative Services NW Board of Directors is made up of 12 community members who volunteer an average of 4 to 6 hours of their time each month to program oversight and policy. One board member volunteers additional hours as liaison to the Innovative Youth and Family Services Advisory Board. Three board members volunteer additional hours to the Development Advisory Board. Each of these two advisory boards, themselves made up of 5-10 parents and community volunteers on each, volunteer an average of 6 to 8 hours of their time each month. • Innovative Services NW utilizes 20-40 hours of internship hours from Clark College and Washington State University (WSU) interns for the Family Support Programs on a weekly basis. Therapy interns from 13 different colleges and universities across the United States receive needed hands-on training for their coursework, but also provide donated time to enhance services for our therapy clients. • Community organizations, such as The Assistance League of SW Washington and the Clark County Newcomers Club, donate hundreds of hours annually to our different programs. Safeway employees volunteer hundreds of hours each year in support of our Care Cup Golf Tournament that raises thousands of dollars annually for Innovative Services NW programs and services. • Volunteers from local high schools, churches, and businesses donate time for on-site projects and fundraising events.

Our Mission: Guided by parents and medical, educational, social services and business professionals, Innovative Services NW provides quality therapeutic and child care services to children; job-skills training and support to individuals with disabilities/ disadvantages and their families; and crisis intervention, respite care, and support services to families.

Our Core Values Innovation Service Commitment Inclusion Respect Community Quality